Imperative’s Privacy Policy

Protecting Consumer Information

Imperative is a Texas corporation licensed by the Texas Department of Public Safety as a private investigations company (license A09357).

Imperative is a consumer reporting agency as defined by the federal Fair Credit Reporting Act and the analogous laws of several states. This means that Imperative collects and disseminates information about individuals for use by our clients in making decisions related to business transactions involving the consumer. These individuals are called consumers and these reports are called consumer reports.  Common examples of consumer reports include employment background checks and tenant screening.

Prior to requesting such reports from Imperative, our clients have disclosed to the consumers that such reports will be procured and obtained their written authorization to procure such reports.

Imperative will not provide a consumer report in any circumstance without certification from our client that the written consent of the consumer has been obtained and that the applicable state and federal laws’ requirements have been met by the client.

Consumer information provided to Imperative, whether by a client or a consumer, will not be shared with any parties other than:

  • The client whose request initiated the creation of the consumer report,
  • Other firms engaged to assist Imperative in the preparation of the report, but only to the extent necessary to prepare the report,
  • Information providers from whom information is requested, but only to the extent necessary to obtain such information,
  • The consumer, upon receipt of a written request for access to the information held by Imperative about them.

Imperative does not include information collected in the preparation of previous consumer reports in subsequent consumer reports without first verifying that the information is accurate and up-to-date. Imperative does not maintain for resale any database of consumer information.

Imperative does not send any consumer information outside of the United States for processing or storage, except in the limited situation where such information is required to accurately identify relevant information about the consumer in the records of foreign schools, employers, or government entities.

Imperative follows a strict practice of verifying that any public record information about a consumer is verified with the government entity possessing such public record information prior to including the information in a consumer report.

Some reports prepared about individuals on behalf of our clients are not consumer reports as defined by federal or state laws. Such reports include no information that was collected in the preparation of a consumer report. In such cases, Imperative is not acting as a consumer reporting agency. However, in such cases, Imperative will comply with the Gramm-Leach-Bliley Act, the Driver’s Privacy Protection Act, and the Texas Private Security Act.

Imperative will not provide a person’s personally identifiable information (name, address, social security number, date of birth) to another person or company without first determining that the information is being used for a legitimate legal or business purpose or first obtaining the consent of the individual to release such information.

All web-based credit card payment transactions through or are secured. Imperative does not retain any credit card information after completion of the payment transaction, including credit card numbers, billing address, or names or other information regarding payors.