What Our Clients Say About Imperative
Imperative has been a great resource for us! We’ve entrusted them with doing full-scale background checks on all our company’s new hires. Their website is clean, user-friendly, and easy to navigate. And I’ve found their staff to be very customer-service oriented, always willing to assist me in determining the kinds of reports to order, as well as how to interpret the results.
I am thrilled that we went with Imperative! I wish we had made the change sooner. I find that the background reports are top quality, the customer service is beyond believable and all my questions are answered in a timely and professional manner. The reports themselves are very easy to understand and I have avoided hiring at least two people, who would not have been a good fit for us, within the last two months alone! Not only that, Mike Coffey conducts training webinars that go over laws and compliance issues in an easy and understandable manner. I put my full confidence in this company and the people that work there. As I said before, I wish we had made the move to Imperative sooner!
The Women’s Center addresses serious problems – problems of violence, crisis and poverty that can be devastating for individual people, for families and for our community. We rely on the expertise of Imperative to ensure the volunteers we engage and the individuals we hire have clean criminal backgrounds to provide our services. Mike Coffey and his staff provide professional, friendly service and deliver easy-to-read reports through their secure, internet-based website. We trust Imperative to provide the utmost quality of care and due diligence of critically needed background screening services.
I can’t say enough good things about Mike Coffey and his team at Imperative. He and Imperative have helped my law firm and many of our clients with very stressful and high risk situations. His team is responsive, friendly, and extremely competent. Their reports are easy to order, easy to understand, and make tough employment decisions and situations easier to tackle. I trust Imperative for people due diligence.
Imperative plays an essential role in our due-diligence process. Their reliable, technological approach allows clients to be active in the process, provides useful tools for deciphering information, and offers user-friendly templates to ensure compliance. The staff is friendly, professional and most importantly resourceful. The high-quality service and data they provide assists us in making effective decisions to avoid potential pitfalls. Imperative is more than just a vendor – they are trusted business partners and advisors.
Imperative has provided our firm with effective background investigation support services enabling us to make informed and confident hiring decisions. The online report suite and email update protocol for screening status makes access to requested information easy and accessible at times that our convenient to our coordinating staff members with telephonic support available if necessary. Mike is always available for invaluable and individualized consulting utilizing his related background and experience. We truly enjoy the partnership that we have developed with Imperative.
You and your staff continue to provide our company with well organized and accurate reporting on our backgrounds. I especially appreciate the concern of your staff about cost. In several occasions our applicant lived in multiple counties, your staff took the time to confirm the extent of the background we needed for the position. This coupled with your web access and inclusive reporting separates your firm from your competitor.
In the past we used another company for our background checks. I still felt unsettled about whether I was getting enough information with new hires. The first time we used Imperative we knew that they were different. They helped us prevent a bad hiring decision and gave us the personal attention we needed. I wouldn’t hire again without using Imperative’s services. They are just that good.