Imperative’s Privacy Policy

Imperative is a Texas corporation licensed by the Texas Department of Public Safety as a private investigations company (license A09357).

General Privacy Policy Regarding Consumer Reporting

Imperative is a consumer reporting agency as defined by the federal Fair Credit Reporting Act and the analogous laws of several states. This means that Imperative collects and disseminates information about individuals for use by our clients in making decisions related to business transactions involving the consumer. These individuals are called consumers and these reports are called consumer reports.

Common examples of consumer reports include employment background checks and tenant screening.

Prior to requesting such reports from Imperative, our clients have disclosed to the consumers that such reports will be procured and obtained their written authorization to procure such reports.

Imperative will not provide a consumer report in any circumstance without certification or demonstration from our client that the written consent of the consumer has been obtained and that the applicable state and federal laws’ requirements have been met by the client.

Consumer information provided to Imperative, whether by a client or a consumer, will not be shared with any parties other than:

• The client whose request initiated the creation of the consumer report,
• Other firms engaged to assist Imperative in the preparation of the report, but only to the extent necessary to prepare the report,
• Information providers from whom information is requested, but only to the extent necessary to obtain such information,
• The consumer, upon receipt of a written request for access to the information held by Imperative about them.

Imperative does not include information collected in the preparation of previous consumer reports in subsequent consumer reports without first verifying that the information is accurate and up-to-date. Imperative does not maintain for resale any database of consumer information.

Imperative does not send any consumer information outside of the United States for processing or storage, except in the limited situation where such information is required to accurately identify relevant information about the consumer in the records of foreign schools, employers, or government entities.

Imperative stores consumer and client data in a privately hosted and encrypted server system. All transported data is encrypted to protect consumer and client data. All physical documents are maintained in a locked secure environment and all document destruction is preformed in accordance with section 682.3 of the Fair Credit Reporting Act. 

Imperative follows a strict practice of verifying that any public record information about a consumer is verified with the government entity possessing such public record information prior to including the information in a consumer report.

A consumer wishing to dispute the accuracy of any information contained in a consumer report provided by Imperative should call Imperative at toll free (877) 473-2287.

General Privacy Policy Regarding Other Business-Related Investigations

Some reports prepared about individuals on behalf of our clients are not consumer reports as defined by federal or state laws and in such cases, Imperative is not acting as a consumer reporting agency and such reports will include no information that was collected in the preparation of a consumer report.

However, in such cases, Imperative will comply with the Gramm-Leach-Bliley Act, the Driver’s Privacy Protection Act, the Texas Private Security Act, and any other applicable state or federal laws.

Though such reports are not consumer reports, Imperative will not provide a person’s personally identifiable information (name, address, social security number, date of birth) to another person or company without first determining that the information is being used for a legitimate legal purpose or first obtaining the consent of the individual to release such information.

Privacy Policy Relative to Credit Card Information

All web-based credit card payment transactions through www.imperativeinfo.com or reports.imperativeinfo.com are secured. Imperative does not retain any credit card information after completion of online payment transactions, including credit card numbers, billing address, or names or other information regarding payors.

Website Information

Imperative uses technology to manage and track the use of the websites at https://www.imperativeinfo.com and http://www.pfcinformation.com (together, “the websites). At a minimum, the IP address, unique device identifiers, browser type, browser language and other transactional information (e.g., activity on each page visited) of each visit will be recorded using third-party tools. For marketing purposes, this information may be combined with personal information already in our possession.

Completing and submitting forms on the websites will result in additional personal information such as name, email address, phone number, employer, and product interest being collected by Imperative for marketing purposes.

Imperative uses “cookies,” tags and scripts, and other similar technologies including local storage objects such as HTML5. These technologies allow Imperative to manage access to and use of the websites, recognize visitors and provide personalization, and understand how visitors use the websites. Visitors may use their web browsers’ security tools to opt out of the use of cookies. However, some functionality on the websites will not be available if a web browser does not accept cookies. Because there is no accepted standard on how to respond to “do not track” browser-based signals, we do not respond to such signals.

Other than using third-party services such as Google Analytics and Facebook to collect and analyze this information, Imperative does not share this information with any other third parties except for the limited purpose of processing it for our own marketing purposes.

Any questions or concerns regarding privacy should be directed to:

Privacy Officer
Imperative Information Group, Inc.
2600 8th Avenue, #11375
Fort Worth, TX 76110-3051
USA
(817) 921-5286
info@imperativeinfo.com